What do an iPhone, a paint sprayer, and a lawn tractor have in common?
User manuals, instruction pamphlets, and assembly sheets have been a huge source of frustration for people. Good customer support should not end at the sale–a well laid out user manual communicates that you care about your customer and shows pride in your products.
Evolutionary Studios, Inc has helped technology and manufacturing companies create user manuals, instructional animations, and illustrations that clarify and educate the end user. These companies have better user feedback and fewer calls for customer support.
Paint Crew
Wagner Spraytech realized that some customers were having too much difficulty using some of their products. Through field studies they found that product manuals were difficult to read and many customers avoided them altogether. That's where we came in. Evolutionary Studios simplified the language, created simple illustrations to explain complex assembly, loading, cleaning, and storage procedures.
iProtect
A food safety company created software that comprehensively monitors and manages restaurant cleanliness and efficiency. The software was developed to be used on handheld devices such as the iPhone and iPod Touch. They needed a manual that was simple to use–important information could be found quickly and easily understood.
Evolutionary Studios created a wide-format manual with large, tabbed headings and color illustrations. Illustrations showed how to use many functions and actions were color coded to enhance comprehension. Early versions of the manual were used to sell this program to a large fast food chain.
Manufacturing Manuals with illustrations that are clean and easy to read help the end user assemble and maintain your products. Evolutionary Studios produces art and animations that show your customer how to properly use and maintain your products. We work with your engineers and technical writers to develop the best way to show even the most complex proceedures with style and simplicity. You will have better customer retention, fewer store returns, and fewer customer service headaches.